Communication and leadership skills are built over a period of time and need practice. Attending a course spread over few hours or days or even weeks will not help you unless you are practicing those skills regularly. Lets say you take the course and then start practicing on your own, chances are that you will practice the areas that are good at or know about. How about the weaker areas that need attention? Thats where people who watch you, can help. Challenge with using friends and coworkers is – friends are too nice and coworkers are too direct or can miss-use. To strike a balance you need a help group like Macintalkers.